Overview: Chris
Huckenpoehler is a Network Operations and Program Manager with 22 years of communications experience including 14 years
in commercial Network and Internet Management.
Security
Clearance: SECRET
If you read below, you'll
also see that he's a former Marine - with proven leadership abilities: A former Marine Paratrooper,
a Drill Instructor, and one of our wounded warriors.
Throughout his professional career he's been
able to identify high caliber talent and develop high functioning, performance driven teams. Chris has a strong
focus on Operations and Customer Support, coupled with Program/Project Management. He also has extensive
experience in Metropolitan, National and International telecommunication networks.
Mr. Huckenpoehler is
a citizen of Frederick City, lives on Market Street and has a 7 year old son.
We ask you to
Vote - and Vote for Chris Huckenpoehler.
We CAN make Common Sense Change for our city, together.
****************
Experience:
Present: Infinera Corp.
Sr. Manager - Network Operations
Just began an exciting opportunity this April to do what I'm
proven to be good at - building and operating a Network Operations Center with a great American company.
CRGT Inc
05/03-12/09
Security Program Manager & Facility
Security Officer (FSO)
· Led program that included 2-year effort to build a Data Center for the Department of Defense while
managing senior level customer relationship and SLA’s.
·
Responsible for managing project and SIPRNet accreditation
timeline as well as costs associated with project while leading and working with designers, engineers, electricians, inspectors
& HVAC technicians
· Liaison between Chief Engineer at primary site and sub-contractor at alternate site -
worked with Chief Engineer to ensure performance compliance of contract
·
Managed continuous upgrades of technology and security
software as program has grown to 2.5 million users
·
Accountable for instruction and briefs regarding on-site
SIPRNet capabilities and performance for VIP visitors
·
Reviewed and presented all procurements in order to
oversee and reduce costs passed on to customer
·
Responsible for all data and physical security in a
classified, open-storage-SECRET environment
· Achieved a “Commendable’ rating (highest rating allowable for the size of data center)
from Defense Security Service for 5 consecutive years
·
Received positive security reviews in 2008 and 2009
Orchestream Ltd Technical Services
02/02-05/03
Senior
Technical Consultant, U.S.A Team
- Provided
software demonstration, installation/implementation, network design and operations support for rapid automated provisioning
software for pre/post software sales support
- Installed “Service Activator”
product based on ORACLE platform to rapidly provision MPLS-VPN services and QoS on to a multi-vendor network
- Interfaced with prospects and clients as sales engineer to support proposal submission and client
presentations to support business development
- Managed client relationships from
an operational standpoint at Tier-1 ISP and Telco Customers which included AT&T, Qwest, SBC and Verizon
Sigma Networks - Customer & Network Support
06/00-02/02
Director
· Designed and built, from the ground-up, a dual function Customer and Network Support
Center which included a remotely managed, geographically diverse NMS capability
- Hired and managed a team of 20 personnel in a 24/7 support center environment
- Directed network management teams to achieve corporate revenue and budget goals encompassing design,
development, testing, integration, delivery and implementation.
- Responsible to provide
expertise in the sales process to support technical proposals
·
Managed a multi-million dollar budget to provide for
staffing, training and Netcool NMS capability.
·
Directed Vendor/Telco and Project Management activities
to adhere to operations policies, procedures, and budget
·
Led CNSC team of TAC Network Engineers, Level 2 Support,
Lab, Capacity Planning and RMA/Supply Chain functions
·
Created company policy in areas of Network Security,
Remote Test, Circuit & Site Turn-Up, Provisioning, Service Management, Maintenance and Logistics
UUNET - Backbone Network Operations
10/96-06/00
Backbone
Network Operations Manager
- Promoted
from team lead to backbone network operations manager in 1 year
- Led team of
25-40 personnel to provide management of a global network providing maintenance, troubleshooting and core IP/ATM/Frame infrastructure
of the UUNET Backbone on a daily basis
- Managed team focused on Monitoring,
Fault Isolation & Restoration of what is still the original core of the largest commercial data network in the world
- Primary escalation contact for Vendor/Telco, Customer and subsidiary operations support in North America,
Europe and Asia
- Selected as primary operations manager to ensure functionality during
Y2K
Computer Sciences Corporation (CSC)
U.S. Marine Corps Global Network Operations
Center
05/95-10/96
Technical Contractor Level II
- Instrumental in the development of new policies & procedures for
a new contract to maintain and troubleshoot (USMC) global network via on-site and remote Operations Center activities.
- Facility connections procured & managed over minimum capacity frame
trunks (56/128k) available to the USMC at that time.
U.S. Marine Corps
12/86-05/95
Wireless
Radio & Data Communications
- Daily
operations as a Lan/Wan Terminal Security Officer. Coordinated local/remote User & Group access, email,
and training.
- Selected to initiate function as primary scheduler/coordinator/operator/AT&T
liaison for first functional VTC site in the Marine Corps.
- Project
manager and team lead out of Quantico to set up complex VTC scheduling to more than 48 client sites throughout the U.S/Europe/Asia.
- Appointed to design and perform local/remote VTC training for more
than 50 personnel.
- Utilized combination of voice/digital communications assets to give
weapons support to American & Allied Special Operations forces.
- Selected
to be ground-mobile fire power Liaison Team Leader supporting 75th Ranger Regt, 82nd Airborne &
British Royal Marines. (ANGLICO)
- Recipient of Soldier’s Medal
& Purple Heart as a result of 1991 action in the Persian Gulf.
- Drill Instructor 1994-1995 – Parris Island, South Carolina
Education & Technical Instruction:
University of Maryland – BS Business Administration (Candidate 2009)
1996-2002: Vendor Hardware/Software
Management Training - Includes Solaris, MSFT, Cisco, Lucent, Ciena, Fore, Oracle, Juniper
1994: Deming Total Quality Management (Certified
Instructor)
Press Release: Wall Street Journal: Information
Technology & the Internet – 1998
Board Member & Contributor: Various Frederick County, Maryland Community
Service Boards & Councils
Certified by Defense Security Services as a Facility
Security Officer